Tags: Foundation

ITIL 4 – Questionnaire (AI-Generated)


This is part of the ITIL Foundation from Axelos material and should not be copied. Use it as part of your research to help with your exam preparation. The full content will be available on the official Axelos website. 40 questions with four possible options each, based on the key messages and definitions from ITIL […]

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ITIL4: Chapter – 5 ITIL management practices – Key Messages and Definitions


This is part of the ITIL Foundation from Axelos material and should not be copied. Use it as part of your research to help with your exam preparation. The full content will be available on the official Axelos website. 5 ITIL management practices Key Message: In ITIL, a management practice is a set of organizational […]

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ITIL4: Chapter – 4 The ITIL service value system – Key Messages and Definitions


This is part of the ITIL Foundation from Axelos material and should not be copied. Use it as part of your research to help with your exam preparation. The full content will be available on the official Axelos website. 4 The ITIL service value system 4.1 Service value system overview Key Message: The ITIL SVS […]

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ITIL4: Chapter – 3 The four dimensions of service management – Key Messages and Definitions


This is part of the ITIL Foundation from Axelos material and should not be copied. Use it as part of your research to help with your exam preparation. The full content will be available on the official Axelos website. 3 The four dimensions of service management Key Message: To support a holistic approach to service […]

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ITIL4: Chapter 2 – Key concepts of service management – Key Messages and Definitions


This is part of the ITIL Foundation from Axelos material and should not be copied. Use it as part of your research to help with your exam preparation. The full content will be available on the official Axelos website. 2 Key Concepts of Service Management Definition: 2.1 Value and value co-creation Key Message: The purpose […]

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List of chapters on ITIL 4 Foundation material


This is part of the ITIL Foundation from Axelos material and should not be copied. Use it as part of your research to help with your exam preparation. The full content will be available on the official Axelos website. 1 Introduction 1 2 Key concepts of service management 5 3 The four dimensions of service […]

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